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Who does the installation at my premise?
Only FastNet team of Network Engineers will install, test and commission the service at your premise, subject to applicable terms.

For Technical Support, please email us at support@onlyfastnet.com

How long will it take to get Only FastNet Wireless service installed?

Within 3-5 business days depending on the premise and installation complexity. Once your location is Wireless service certified and the installation is simple, it only takes up to 3-5 business days from the time of order.

What does the installation entail?

A site survey, equipment installation and some minor cabling.

What equipment will you be providing?

1 outdoor unit, 1 indoor unit, and Cat5 & power cable to connect the outdoor and indoor units (note. This may vary according to installation requirements at premise).

Do you also connect our office equipment for Internet access?

Our termination point is up to our indoor unit. Upon request, we can connect the broadband to the customer's equipment (e.g. PC / laptop / router / access point), additional costs applicable shall be borne by customer.

Will my daily operations be interrupted during the installation?

No, our team is experienced and efficient; they will be able to work with you or your personnel to coordinate on the installation and at an appropriate time schedule.

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