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Who do we contact if we require technical support?

You can contact us at +1-888-886-5064 and speak to our Technical Consultants. Alternatively you may reach us via email support@onlyfastnet.com for assistance.

What are your support hours?

Our customer support hours are from 9am to 9pm EST, 7 days a week including public holidays.

Who is responsible for Only FastNet equipment in our premise?

Only FastNet is responsible for the equipment, hardware maintenance and technical support.

Do we need to have a fixed line for Only FastNet WiMAX-class internet broadband service?

No, fixed (phone or fax) line is not required.

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